LEGACY

BOOKING POLICIES

𝗣𝗔𝗬𝗠𝗘𝗡𝗧 • Deposit is non-refundable, non-transferable. Applied to your session total. • Remaining “Pay Later” balance due day of session. • Card Payments: In-person chip/tap only. Physical card + valid photo ID required. • Cash: Exact amount only, no cash drawer, no change. • Also Accepted: Apple Pay, Cash App, Venmo, ACH, Missile Studios eGift Cards. 𝗧𝗨𝗥𝗡𝗔𝗥𝗢𝗨𝗡𝗗 • Proof Gallery: 3–5 days after your session • Standard: 2–4 weeks • Rush: 3–5 business days starting at $150. 𝗥𝗘𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗜𝗡𝗚 + 𝗖𝗔𝗡𝗖𝗘𝗟𝗟𝗔𝗧𝗜𝗢𝗡 *Account Required • Clients are responsible for managing their own appointments through their account. No email, message, or voicemail requests. • Rescheduling closes 48-hrs before your appointment due to prep. Attend as scheduled or Sign In to cancel (penalties apply). • 2 reschedules max, $25 per reschedule. Third attempt cancels the appointment. New booking required to get back on the calendar. • Canceling forfeits deposit, non-transferable. • No-Show appointments = cancellation, future scheduling limits apply. 𝗦𝗧𝗨𝗗𝗜𝗢 𝗖𝗛𝗘𝗖𝗞-𝗜𝗡 *Account Required • Clients are expected to check-in to their appointment before entering the studio. • If running behind, submit an ETA • Check-In once parked 𝗦𝗧𝗨𝗗𝗜𝗢 𝗧𝗜𝗠𝗘 • Session starts at the booked start time. Package lists the allotted session time. • $99/hour flat rate if the session runs over, schedule permitting. Added to the balance due at checkout. • Add-on available at booking for extended session time. 𝗥𝗘𝗙𝗨𝗡𝗗𝗦 • Due to the nature of this service, all sales are final. No refunds. 𝗣𝗔𝗬𝗠𝗘𝗡𝗧 𝗗𝗜𝗦𝗣𝗨𝗧𝗘𝗦/𝗖𝗛𝗔𝗥𝗚𝗘𝗕𝗔𝗖𝗞𝗦 Payments are monitored and documented. Disputes, reversals, chargebacks are flagged immediately. Deposit is a non-refundable, non-transferable retainer earned at booking to reserve time; cancellation is not “services not rendered.” Disputes do not void this Agreement, reinstate appointments, or override forfeitures or valid charges. Client authorizes evidence submission to the bank/processor: signed agreement, checkout policies, booking records, communications, receipts, transaction data (timestamps, IP where available). Chargebacks used to recover non-refundable fees or avoid valid charges are BREACH OF CONTRACT and FRAUD. Client owes all dispute fees and admin costs. Reversed funds may be pursued by invoice, collections, legal action. Bad-faith disputes end services and ban future bookings, no exceptions.